Terms & Conditions

RATES

The Rate presented to you prior to your trip is an initial estimate of the cost for Ride as reserved. Rates will not change once the reservation has been approved and conformation email has been sent to client by Talleeyo. There is a $20.00 fee per en-route stops as well as wait time fee at the en-route stop that exceeds 10 minutes. Rides longer than 2+ Hours might be reverse to an hourly rate.

SERVICE FEE

The service charge includes a 15% chauffeur gratuity for your convenience and a 5% administrative fee.

NON-AIRPORT TRANSFERS WAIT TIME 

We offer our clients a 10 minute “grace period” for all pickups that are not from the airport. Once the “grace period” has elapsed, wait-time will be charged at $10.00 per 10 minute increments for the first 20 minutes of “wait-time”. Any “wait-time” that exceeds the 20 minutes, will be charged by our prevailing hourly rate based on the vehicle reserved. Our hourly rates for Sedans and SUVs range from $60-$85 per hour during non-peak times.

AIRPORT TRANSFERS WAIT TIME

We monitor all inbound flights whenever possible, there is no wait time charge for transfers from the airport.

PAYMENT INFORMATION

We will authorize your payment card at least 24 hours prior your ride date. The card must have sufficient available funds or your reservation may be canceled.

CANCELLATION

We require 6 hours in advance to cancel your reservation by email to: info@talleeyo.com to avoid charge for the full amount of your reservation.

CAR SEATS 

Talleeyo provides car seats for our young travelers for a $15 additional fee. please indicate what type and how many you need when making reservation in section INSTRUCTIONS / SPECIAL REQUESTS.
Car Seat Disclaimer: Talleeyo assumes no responsibility for any injury, or damages suffer by the user. As such, this device must be installed by the user only. Chauffeurs are neither authorizes nor certified to install this device. For information on how to properly install this device. please refer to the instruction manual.

LIABILITY

Talleeyo will not be responsible for delays caused by road or traffic conditions, weather, mechanical failure, unsafe road conditions such as accidents, road closures or any other conditions beyond our control. In case of a delay caused by a mechanical breakdown of the vehicle, we will make up the lost time at a mutually agreed date and time with the client. We shall not bear any financial liability and no client shall claim any damages from us for delays caused by reasons beyond our control. Any expenses arising as a result of delayed departure or arrival times, including missed flights or travel connections, are the sole responsibility of the client. The client assumes full financial liability for any damage to the car caused by them or any members of their party. Shampoo fee is $250. Alcohol consumption and drug use is prohibited by law. Any fines will be paid for by customer. The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s). Smoking is not permitted in our vehicles. Not responsible for articles left in the car. Vehicles can not be loaded beyond seating capacity.